Refund policy
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you an exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require proof of purchase.
There are certain situations where no exchange can be granted.
- Hair or lace with obvious signs of use
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
No refunds. Labor is not refundable. All units are handmade therefore no refunds of any kind will be given. Exchanges will be made under reasonable circumstances solely at the discretion of Blessed Tresses LLC. Exchanges are only accepted on UNALTERED UNWORN units. If an exchange is needed, please return your unit and send us an email. Refund policy is the same for all extensions as well. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you when we have shipped your new item within a certain amount of days.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at BlessedTresses4U@gmail.com and send your item to: Blessed Tresses LLC, 3435 Ocean Park Blvd, #107, Santa Monica CA 90405, United States.
Shipping
To return your product, you should mail your product to: Blessed Tresses LLC, 3435 Ocean Park Blvd, #107, Santa Monica CA 90405, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.